Privacy Policy
At Heirloom Guardians, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our consultancy services, visit our website, or communicate with us.
1. Information we collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, agency, and number of material belongings
Website Usage Data (Google Analytics 4): Non-personal data such as IP address, browser type, device information, and pages visited. Collected via cookies and similar technologies for analytics and performance monitoring.
2. How we use your information
We use the information we collect to:
Provide and manage our services.
Respond to inquiries and schedule meetings.
Communicate with you about projects, resources, or service offerings
Improve our website functionality and user experience.
Meet legal, regulatory, and compliance obligations.
We DO NOT sell, rent, or trade your personal information.
3. Sharing your information
We may share information with trusted third-party providers solely for business purposes, including:
Google Analytics 4 (to analyze website usage)
Calendly (to schedule meetings)
IT, hosting, or cloud storage providers (to keep our website and systems running).
These providers may process data on our behalf and are bound to their own privacy and information sharing policies. Visit their websites to learn more.
4. Data security
We take reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorized access. Data is stored securely, and access is limited to personnel who need it to perform their roles. However, no method of transmission is 100% secure.
5. Your rights
Depending on your location, you may have right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain types of processing.
Withdraw consent at any time (where processing is based on consent).
Know, delete, or opt out of the "sale" or "sharing" of personal information under California law (we do not sell or share personal data)
Non-discrimination for exercising your privacy rights
To exercise your rights, email us at chris.m.woo07@gmail.com.
6. Cookies
Our website uses cookies and similar technologies to improve user experience and gather analytics data.
You can adjust your browser settings to block or manage cookies.
Google Analytics 4 retains aggregated usage data according to its standard retention periods (typically 14-26 months).
7. Retention
We retain personal and business information only as long as necessary to:
Provide our services and maintain client relationships.
Fulfill the purposes described in this policy.
Meet legal or regulatory requirements.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
9. Contact us
If you have any questions about this Privacy Policy or your rights, please contact us at:
Heirloom Guardians